Collecting Feedback | When and HowCourse feedback can be collected at any time you think appropriate. Early feedback (at midterm or before) is most helpful in suggesting changes that can be made during the offering of the course and is thus likely to positively influence course success and final student ratings. The use of a questionnaire can also be supplemented by other methods during the term, such as asking students at the end of a given class to provide brief written comments on the perceived effectiveness of that class or appointing a course committee to provide feedback at various intervals.
Administering SurveyUnlike a summative instrument, such as the SEI, which is intended for personnel purposes, the FYI diagnostic questionnaire is for your purposes alone. For this reason, security is not an issue and you do not need to have a person other than yourself distribute and collect the questionnaires. You will want students to answer honestly and to know that what they say will not influence your attitude toward them, so you will probably want replies to be anonymous. If you think handwriting would interfere with anonymity, you might ask the students to respond to the questionnaire between classes using a computer for the open-ended items. If you think your presence would also inhibit responses, the out-of-class option would be helpful. You can also arrange for forms to be returned to a third party who will hold them until after the course grades are turned in, if you think this will increase student honesty. Be sure to give students enough time to answer thoughtfully, particularly if open-ended items are used. Some instructors may want to use a take-home option, asking that the form be completed between class sessions.
Compiling ResultsSince this information is for your own use, you can compile the results yourself and obtain quick feedback. If you have a very large class and are using scaled items only, you can have the students use scannable response sheets, which can be purchased from Stores. These will be scanned free by the Office of Testing at the University Registrar, which will provide results to you. If you are hand-scoring the completed forms, tabulate the scaled items to compute the number of responses in each category (SA, A, N, D, SD). If computing a mean will help you to understand the results, do this by multiplying each response in a given category by an assigned point value for each category (SA=5, A=4, N=3, D=2, and SD=1). Then, add up the responses and divide by the total responses. An example is below:
For a class of 25 students, the response set for the question, "Exam questions were clear,” contains two students’ choice of “Strongly Disagree," three students’ choice of “Disagree," fourteen students’ choice of “Agree," and six students’ choice of "Strongly Agree." Using the following formula fill in the appropriate numbers to generate the average: ((# of students giving SD Rating*1(SD Rating)) + (# of students giving D Rating*2(D Rating)) + (# of students giving N Rating*3(N Rating)) + (# of students giving A Rating*4(A Rating)) + (# of students giving SA Rating*5(SA Rating)))/total # of responses = Average rating; ((2*1)+(3*2)+(0*3)+(14*4)+(6*5))/25 = 3.76 Rating